Recurring events
Interest, fees, principal and payment schedules.
PRIVATE CREDIT & LOAN SERVICES
Loan servicing across recurring events and obligations.
Control notices, interest, fees, principal, cash events and reconciliations across the loan lifecycle while keeping facility, agent, bank and fund records aligned.
Overview
Loan servicing is the recurring operational processing of a loan after closing: interest and fees, payment schedules, cash events, notices, principal changes, rate resets, reconciliations and reporting required to keep the facility record and fund books current.
It sits downstream of loan setup and upstream of fund accounting, credit monitoring and investor reporting.
Our capabilities
Notice control
Capture agent/borrower notices and required actions.
Cash processing support
Track expected and actual cash through reconciliation and final settlement.
Rate/reset management
Maintain benchmark/spread changes under approved terms.
Loan reconciliation
Compare loan record, agent and fund accounting.
Reporting support
Provide loan-level data for fund/investor reporting.
Service coverage
Core records
- Loan master
- Agent / borrower notices
- Rate benchmarks
- Bank cash
- Payment statements
- Administrator accounting data
- Amendments
Operating activities
| Step | Activity | What happens |
|---|---|---|
| 1 | Schedule | Identify upcoming loan events. |
| 2 | Receive notice | Capture/classify event documentation. |
| 3 | Calculate / validate | Apply approved loan terms and expected cash. |
| 4 | Process / coordinate | Update loan record and provider instructions. |
| 5 | Reconcile cash | Compare expected and actual. |
| 6 | Close & report | Publish evidence and updated data. |
Reporting and oversight
- Loan event calendar
- Interest/fee calculation support
- Expected-vs-actual cash report
- Loan reconciliation
- Notice/payment control log
- Fund-reporting data feed
What clients gain
On-schedule recurring events
Interest, fees, principal and payment schedules.
Controlled notice processing
Capture agent/borrower notices and required actions.
Clear cash visibility
Track expected/actual cash.
Accurate rate and reset management
Maintain benchmark/spread changes under approved terms.
Governance and integration
Loan Servicing is delivered through defined responsibilities, controlled records and documented review. Material exceptions, judgements and approvals remain visible and attributable throughout the operating process.
- Approved loan-term source.
- Rate/fee calculation validation.
- Payment exception escalation.
- Dual review of material events.
- Complete event chronology.
Expertise and delivery
Experts behind the service.
Relevant professionals support service design, exception review and delivery governance where specialist judgement is required.
Meet our Experts & ProfessionalsTechnology that supports control.
Controlled data, workflow and review capabilities support consistent execution, transparent oversight and traceable evidence.
Explore Technology & ExpertiseConfigured around your operating model.
Services can be delivered through managed operations, technology enablement, co-sourced delivery or transition support.
See How We WorkFrequently asked questions
Why separate servicing from fund administration?
Loan-level events are the asset-level operating engine and must flow accurately into fund accounting/reporting.
Can it support floating-rate loans?
Yes, using controlled benchmark/reset data and approved contractual rules.
Can servicing be co-sourced?
Yes; managers can retain decisions while outsourcing repetitive processing/control.
Discuss Loan Servicing
Start with one workflow, one operating issue or one provider transition. We will map the current process, responsibility boundaries, required data and a practical first engagement.