Call intake
Capture margin calls and collateral notices from approved counterparties and providers.
MIDDLE OFFICE SERVICES
Control margin obligations, eligible collateral, disputes, reconciliations and settlement evidence across counterparties, custodians and portfolios within a visible daily operating process.
Collateral management supports the operational lifecycle of margin and collateral obligations arising from derivatives, financing and secured arrangements. It can include call intake/validation, exposure comparison, eligibility checks, settlement tracking, dispute management and collateral records.
Most relevant to hedge funds, derivatives-heavy portfolios, financing users and credit strategies with collateralised exposures.
Capture margin calls and collateral notices from approved counterparties and providers.
Compare calls to approved exposure/collateral data.
Apply approved eligibility, concentration and substitution terms to the collateral record.
Track disputed amounts, supporting evidence, counterparties and agreed resolution.
Monitor instructed collateral movements through settlement and final position confirmation.
Maintain current collateral inventory, call status and outstanding obligation views.
| Step | Activity | What happens |
|---|---|---|
| 1 | Receive | Capture call and contractual context. |
| 2 | Validate | Check amount, currency, thresholds and available collateral. |
| 3 | Agree / dispute | Route exceptions with supporting evidence. |
| 4 | Approve movement | Send authorised instruction to provider. |
| 5 | Monitor settlement | Confirm collateral/cash movement. |
| 6 | Reconcile & report | Update inventory and close exception. |
Capture margin calls and collateral notices from approved counterparties and providers.
Compare calls to approved exposure/collateral data.
Apply approved eligibility, concentration and substitution terms to the collateral record.
Track disputed amounts, supporting evidence, counterparties and agreed resolution.
Collateral Management is delivered through defined responsibilities, controlled records and documented review. Material exceptions, judgements and approvals remain visible and attributable throughout the operating process.
Relevant professionals support service design, exception review and delivery governance where specialist judgement is required.
Meet our Experts & ProfessionalsControlled data, workflow and review capabilities support consistent execution, transparent oversight and traceable evidence.
Explore Technology & ExpertiseServices can be delivered through managed operations, technology enablement, co-sourced delivery or transition support.
See How We WorkNo. It matters most for derivatives, leverage and secured-financing strategies.
Yes. This is a common modular middle-office function.
Formal legal interpretation remains with counsel or other authorised parties; we operate the approved terms and workflow.
Start with one workflow, one operating issue or one provider transition. We will map the current process, responsibility boundaries, required data and a practical first engagement.